Manage customer contracts and support complex programs throughout their lifecycle
Drive cost control, profitability, and guarantee risk management and contractual compliance
Identify and secure new aftermarket business opportunities by leading commercial negotiations for new contracts and amendments
Build and maintain long-term customer relationships
Coordinate cross-functional teams to deliver customer commitments
Act as the trusted commercial interface between Pilatus and the customer

Bachelor's degree or an equivalent qualification, combined with a minimum of 6 years of experience in the aerospace industry or a comparable sector
Proven track record in account management, contract management, and business development, with demonstrated success in driving customer growth and business performance
Strong commercial, financial expertise, and negotiation skills, with the ability to build and maintain long-term customer relationships
Fluent in English; proficiency in additional languages is considered an asset
Entrepreneurial mindset with a strong customer-centric approach and a passion for delivering value to customers

A committed, international team and unique projects
Flexible working hours and individual pension solutions
Support for training and opportunities for personal and professional development
Discounted meals in our staff restaurant and various discounts for employees
Team events at which we celebrate our successes together

Senior Account Manager Customer Support

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