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Product Designer – Salt Mobile SA | JobRevolt

Über den Job

At Salt, we believe that great digital experiences don't happen by chance. They start long before Figma, with understanding our customers, the products and services we offer, and the problems we are trying to solve. As a Product Designer, you'll join the Digital Experience & Transformation team and work closely with cross-functional teams including Digital, Marketing, Customer Care, and development teams.

Aufgaben

Lead end-to-end initiatives, proactively driving them forward by engaging the right stakeholders, anticipating blockers, clarifying responsibilities and next steps to ensure steady progress
Understand customer, business and operational needs through stakeholder discussions, workshops, analytics, and customer insights
Facilitate workshops and align cross-functional teams around a common understanding of problems, needs, objectives and solution direction
Advocate for customer experience while balancing business objectives, operational efficiency, and technical constraints
Design intuitive, data-informed user journeys through user flows, wireframes and prototypes
Build sustainable solutions that meet customer and business needs while ensuring consistency across our digital ecosystem through our design system and enabling efficient operations for internal teams
Break down initiatives into actionable deliverables by defining clear scope, breaking work into manageable increments, and support delivery throughout the project lifecycle
Translate UX solutions into clear specifications for smooth handoffs to the development teams
Collaborate closely throughout implementation, participate in testing and validate that delivered solutions match the intended experience
Analyse performance, customer feedback, and KPIs to evaluate impact and identify optimization opportunities
Contribute to the evolution of our digital ways of working by identifying opportunities to leverage AI and automation opportunities that improve customer experience and team efficiency

Profil

Proven experience in Product Design, UX/UI Design, or a similar role
Strong understanding of UX principles, UI design, and responsive/adaptive web design
Advanced skills in Figma
Knowledge of accessibility and inclusive design principles
Great attention to detail
Comfortable leveraging AI tools (e.g. ChatGPT and similar assistants) to improve productivity, quality and creativity
Strong analytical mindset with the ability to support decisions using data, insights, and evidence
Experience facilitating workshops, gathering requirements, and aligning stakeholders around customer-centric solutions
Experience translating solutions into specifications and collaborating closely with development teams throughout implementation
Ability to work efficiently, independently and collaboratively in a high pace environment and under time pressure
Strong prioritization, organization, and project management skills, with the ability to drive initiatives
Proactive, autonomous, and accountable, with a strong sense of ownership
Excellent communication and collaboration skills, with the confidence to challenge ideas constructively and advocate for the customer experience
Fluency in English is required. French and/or German are a plus
Experience in telecom, eCommerce, self-care platforms, or subscription-based digital services is a plus

Rahmenbedingungen

Pensum: 100%
Have we sparked your interest? Then we would love to get to know you. Please apply online.

Benefits

The opportunity to have a direct impact on the digital experience of hundreds of thousands of customers, and work on creative projects with well-known brands
An exciting and dynamic environment with a unique start-up corporate culture where feedback, proactivity and personal commitment are highly valued
Work in an amazing & fun multi-cultural team
Ability to change & challenge the status quo, and see the impact of your work fast
Opportunities for professional growth and continuous learning
Diverse and several fringe benefits
Part-time home office
Flexible working hours
5 to 6 weeks of holidays

Product Designer

Über den Job

Über den Job

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