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Head ICT Operations 80-100% (m/w/d) – BÜCHI Labortechnik AG | JobRevolt

Über den Job

BUCHI ist ein global führender Anbieter von Laborgeräten und Lösungen für die chemisch-pharmazeutische Forschung, Food and Feed sowie Umweltanalytik und leistet mit innovativen Produkten einen Beitrag zur Gesundheit und Sicherheit von Mensch und Umwelt. Als Head ICT Operations übernimmst du Ownership für eine globale IT-Operations-Landschaft, die sich von traditionell gemanagten Services hin zu einem stärker integrierten, in-house und produktorientierten Operating Model entwickelt. Gemeinsam mit deinen Teams sorgst du dafür, dass rund 800 Mitarbeitende weltweit auf stabile, sichere und leistungsfähige digitale Services zählen können.

Aufgaben

End-to-end responsibility for global IT operations, including Service Desk, platforms, physical infrastructure and end-user experience
Ensuring stable, secure and high-performing IT services across all locations
Leading and developing a distributed IT Operations organization, including multiple team leads
Managing the global service model (L1–L3) and continuous service improvement
Owning business-critical platforms such as Azure, AWS, digital workplace, identity management and connectivity
Driving security and compliance operations (vulnerability management, incident response)
Managing external partners, service providers and licensing models incl. FinOps
Owning IT Operations budget, KPIs and performance transparency towards senior leadership
Ensuring smooth transition from projects into stable operations
Collaborating closely with the CTO, senior business stakeholders and international teams

Profil

10+ years of experience in IT, including several years leading global IT operations or infrastructure organizations
Proven ownership of a global service desk and complex, multi-cloud platform landscapes (Azure, AWS)
Track record of running customer-facing or product-adjacent operational platforms (SaaS, IoT, connected products)
Strong service management foundation (ITIL) with the ability to evolve operations towards modern, DevOps-driven models
Hands-on experience across core infrastructure domains: identity (Microsoft Entra ID), end-point management, networking/SD-WAN, security operations and observability
Demonstrated success managing strategic vendors and contracts at scale
Excellent stakeholder management; able to translate between executive business language and deep technical detail
Fluent English required; German is a strong advantage

Rahmenbedingungen

Pensum: 80-100%
Bereich: Global ICT
Ort: BÜCHI Labortechnik AG, Meierseggstrasse 40, CH-9230 Flawil 1
Bewerbung: Vollständige Bewerbungsunterlagen an Ali Enginyurt, P&C Business Partner
Nur Direktbewerbungen werden berücksichtigt

Benefits

Key leadership role with significant impact in a global Swiss technology company
Enge Zusammenarbeit mit dem CTO und Executive Team
Aktive Mitgestaltung der Zukunft der globalen IT Operations
Modernes Arbeitsumfeld
Offene und kollaborative Kultur
Flexible Arbeitsmodelle
Diversity und inklusives Arbeitsumfeld