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Helpdesk Technician - 6-Month Fixed-Term Contract - Geneva – Genf | JobRevolt

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Michael Page Switzerland

Helpdesk Technician - 6-Month Fixed-Term Contract - Geneva

Michael Page Switzerland

1200 GenèveFestanstellungVeröffentlicht 4.9.2026

Über den Job

Über den Job

Well-established international organization with a strong focus on innovation, collaboration, and operational excellence. The company offers a modern and people-oriented work environment, supported by advanced technologies and global teams.

Aufgaben

Provide first-level technical support to internal users.
Manage software access requests and user permissions.
Execute onboarding and offboarding activities for employees.
Prepare, configure, and deploy laptops and IT equipment.
Troubleshoot Windows and macOS devices.
Investigate user authentication and MFA-related issues.
Administer user accounts, distribution lists, and access groups.
Maintain and distribute loaner equipment and peripherals.
Support meeting rooms and on-site technical events.
Escalate complex incidents to specialist teams when required.
Maintain accurate ticket documentation within the ITSM platform.
Contribute to process improvements and knowledge-base documentation.

Profil

1-3 years of experience in IT Support, Helpdesk, Service Desk, or Desktop Support.
Experience supporting both Windows and macOS environments.
Knowledge of user provisioning and access management processes.
Experience with employee onboarding and offboarding activities.
Familiarity with SaaS applications and cloud-based environments.
Experience working with an ITSM tool such as Jira Service Management, ServiceNow, or similar.
Solid troubleshooting and problem-solving skills.
Strong organizational skills and attention to detail.
Ability to manage multiple priorities in a fast-paced environment.
Excellent communication and customer service skills.
Strong sense of ownership and accountability.
Professional level of English.

Rahmenbedingungen

Fixed-term contract: 6 months
Location: Geneva

Benefits

Opportunity to work within a modern international organization.
Exposure to a broad range of workplace technologies and IT operations.

Skills

IT-Support Level 1Windows-TroubleshootingmacOS-TroubleshootingBenutzerverwaltungLaptop-KonfigurationOnboarding/OffboardingMFA

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