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Quality of Education Officer – Zürich | JobRevolt

Über den Job

Lead the development of ETH Zurich's institution-wide framework for quality of education. This fixed-term project position spans from first concept through institutional anchoring, bringing together quality-assurance standards across 16 departments and central units into a unified framework with shared core elements and departmental adaptability. A pilot will prepare the first implementation in 2027.

Aufgaben

Conceptualise and design the framework: shared definition of quality, quality dimensions, indicators and associated QA processes applicable across all 16 academic departments and central bodies, plus adaptable elements for departmental specifics
Map quality-assurance standards and quality-management processes currently in use across central bodies and departments, and harmonise them into the new framework
Ensure the framework is interoperable with ETH's existing support processes and management instruments
Enhance framework adoption and adaptable elements with departmental QA/QM representatives and external partners
Prepare reports, analyses and expertise on the framework and rollout for UTL management, Rectorate and academic departments
Represent the framework in committees dealing with strategic quality-of-education issues
Run the pilot preparing implementation in 2027, then coordinate institution-wide rollout, change management and embedding across departments and central units

Profil

Master's degree from ETH Zurich, university, or FH in education sciences, higher-education studies, public administration, policy, social sciences or related field
In-depth specialist knowledge of quality assurance and quality management in higher education with substantial practical experience, ideally including framework or policy design and implementation
Familiarity with accreditation requirements (HFKG/AAQ or comparable)
Proven ability to build bridges across large, decentralised organisation and lead negotiations where interests differ
Experience leading projects and change processes, working with external consultants and procurement
Confidence with survey design and common data-analysis tools
Detailed knowledge of ETH Zurich's processes and organisational structure, or comparable higher-education institution, or ability to acquire it quickly
Very good command of both German and English
Conceptual, evidence-based thinker who communicates sensitive content clearly to varied audiences

Rahmenbedingungen

Fixed-term position: maximum 2 years
Start: by arrangement, as soon as possible
Location: ETH Zurich

Benefits

Shape the framework structuring how ETH views teaching and learning quality for years to come
Substantial room for manoeuvre in designing and steering the framework within agreed objectives
Direct work with all 16 departments, central bodies and external partners
Visibility at institutional decision-making level
Collaboration with team whose ETH-wide projects provide foundations for the framework
Culture valuing diversity, sustainability, equality of opportunity and inclusive environment

Quality of Education Officer

Über den Job

Über den Job

Aufgaben

Profil

Rahmenbedingungen

Benefits

Skills

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