Manage portfolio of applications as service owner
Manage Applications (Cloud and/or on-premises) including access, invoicing, licenses, monitoring, resources, roles, security, updates
Coordinate delivery of services to business and ensure IT Service's continuity
Organize and provide technical implementations for all lifecycle changes
Provide levels 2 and 3 of support
Manage enhancement, corrective changes according to applications lifecycle
Support new application deployment, infrastructure migration and upgrade projects
Work closely with customers, define requirements and set expectations
Provide and maintain end-user and technical documentations

IT technical degree (ES/HF) or equivalent in Computer Science
3 to 5 years of related work experience with application lifecycle management
Work experience in industry is preferred
Strong communication and collaboration skills in an international environment
Autonomous at organizing work and setting priorities
Solution oriented, analytical and problem solving skills
Team worker and Service/Customer oriented
Good understanding of standard methodology, techniques and procedures
Knowledge of IT marketplace and technologies (Cloud, Hybrid, On-premises)
Familiarity with SQL language and/or Powershell
Understanding of security policies (GDPR), contracts management and SLA principles
Experience with Document management systems (Confluence, Sharepoint)
Experience with Microsoft and/or Linux environment is a plus
Fluent in English and French
German is an asset

Applications Manager

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