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System Support Engineer – Rotkreuz | JobRevolt

Über den Job

Proactive and qualified System Support Engineer to strengthen a dynamic R&D service team for a global healthcare client located in Rotkreuz. You will serve as a key technical expert within a cross-functional environment, supporting sophisticated diagnostic instrumentation throughout its entire lifecycle—from early-stage prototype development through to post-launch operations.

Aufgaben

Serve as technical subject-matter expert and primary point of contact for internal stakeholders regarding all equipment service and support aspects
Install complex diagnostic systems (hardware and software) across all development phases, from early prototypes to standardized system setups according to technical documentation and knowledge databases
Perform formal system qualifications (IQ/OQ), carry out preventive maintenance schedules, and conduct autonomous troubleshooting and repairs of hardware, software, and interconnected setups
Manage the deployment, configuration, and maintenance routines for various test systems and specialized laboratory equipment setups
Maintain rigorous and comprehensive technical documentation in alignment with strict industry quality and regulatory standards (GMP/ISO)
Deliver technical support and operational readiness for global development trials

Profil

Higher technical college degree (HF) or university degree in Engineering or Life Sciences discipline (e.g. Medical Technology, Electronics/Automation, Mechatronics), or completed vocational training (EFZ in Mechatronics, Electronics, or Precision/Automotive Mechanics)
1–3 years of hands-on experience in technical service, maintenance, or mechanical discipline
Initial experience in or strong readiness and commitment to working within highly regulated industry and laboratory environments with biosafety levels S1 and S2
High level of autonomy, customer- and service-oriented attitude, strong analytical problem-solving skills, and collaborative team-player mindset
Professional proficiency in English (written and spoken)
Experience servicing in-vitro diagnostic instruments or managing laboratory equipment fleets (desirable)
Practical hands-on troubleshooting experience across interdisciplinary interfaces—hardware, software, IT network, and laboratory workflows (desirable)
Familiarity with GMP- or ISO-regulated environments (desirable)
Fundamental knowledge of basic network administration and IT system troubleshooting (desirable)

Rahmenbedingungen

Start: 16.12.2026 (latest possible: 01.02.2027)
Duration: 1 year with potential extension
Location: Rotkreuz (onsite, no remote options due to laboratory/hardware requirements)
Workload: 100%
Travel: Up to 10% annually
Contact: Koronidou

System Support Engineer

Über den Job

Über den Job

Aufgaben

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Rahmenbedingungen

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