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IT System Administrator & Support Engineer – Schweizerische Stiftung für Edelsteinforschung | JobRevolt

Über den Job

Located in Basel, the Swiss Gemmological Institute SSEF offers the international jewellery trade its specialised testing services for gemstones, diamonds, and pearls. As a worldwide leader, we are in daily contact with international clients and provide our analytical services at the highest level of expertise. We are seeking a reliable, flexible, and proactive IT System Administrator & IT Support Engineer to manage, maintain, and continuously improve our IT infrastructure, systems, networks, and end-user environments.

Aufgaben

Provide 1st and 2nd level IT support to internal users
Coordinate with and support external service providers in maintaining and developing the company's IT infrastructure
Set up new workstations and prepare, configure, and issue IT equipment
Support onboarding and offboarding processes, including user account creation, access rights management, and equipment allocation
Manage procurement, administration, inventory, and documentation of IT hardware and peripherals, including printers, network devices, and accessories
Troubleshoot and resolve hardware, software, network, and communication issues
Configure and maintain spam filtering, email security policies, and mail flow rules
Administer shared mailboxes, calendars, and collaboration platforms within Microsoft 365
Contribute to digitalisation and IT transformation projects
Install, configure, and maintain business applications, firewall systems, servers, and related IT infrastructure components
Monitor system performance, security, and availability to ensure reliable IT operations
Maintain technical documentation, asset inventories, and operational procedures
Administer, maintain, and support Windows Server environments and telephone systems
Manage user accounts, permissions, and security policies within Microsoft Active Directory
Configure, maintain, and optimise Group Policy Objects (GPOs)
Install, configure, update, and document server operating systems and business-critical applications
Monitor system performance, troubleshoot issues, and perform root cause analysis
Manage backup solutions and disaster recovery procedures to ensure business continuity
Ensure high availability, reliability, and security of server infrastructure
Monitor, maintain, and optimise network infrastructure
Support and administer LAN, WAN, VPN, and WLAN environments
Diagnose and resolve network performance and connectivity issues
Configure and maintain firewalls, switches, routers, and other network devices

Profil

Completed vocational training as an ICT Specialist EFZ / IT Specialist EFZ or equivalent qualification in IT
Experience in IT support, workplace management, and system administration in a professional environment
Strong knowledge of Windows Server, Active Directory, GPOs, networking, and Microsoft 365 administration
Practical experience with backup solutions, endpoint protection, and IT security best practices
Familiarity with ERP systems (ideally Odoo) and warehouse management systems is an advantage
Experience with IT service and development tools such as GitHub
Strong communication skills, combined with analytical thinking and a structured, solution-oriented approach
Very good English skills; German and/or French is an advantage
Ideally 3+ years of experience as an IT System Administrator / Support Engineer in an SME environment
Solution-oriented, able to work independently, and committed to delivering high-quality IT services

Rahmenbedingungen

Ort: Basel

Benefits

A multifaceted IT position in an exciting and international environment
Working alongside a motivated and friendly team
Attractive opportunities for personal and professional development

IT System Administrator & Support Engineer

Über den Job

Über den Job

Aufgaben

Profil

Rahmenbedingungen

Benefits

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