Wird geladen...

Customer Care Specialist - Bedano – Bedano | JobRevolt

Über den Job

Raben AG is a modern logistics company specialising in international transport and freight forwarding solutions within a strong European group. As a Customer Care Specialist, you will be an important point of contact for customers, supporting them throughout the shipment process and ensuring professional handling of their needs.

Aufgaben

Respond to customer inquiries and address their needs by providing accurate and timely information about our services
Support shipment management from initial handling through to final delivery, ensuring that any issues are identified and resolved efficiently
Assist with the planning, organisation and management of groupage shipments
Support the preparation, organisation and verification of shipping documentation
Contribute to the preparation of loading plans and the identification of the most suitable transport solutions
Coordinate and liaise with Business Unit counterparts within the Raben Group, carriers, customers and suppliers to ensure smooth and efficient operations

Profil

Secondary education or university degree; specialised training in logistics and transport is an advantage
Good command of English; knowledge of an additional foreign language is an advantage
Strong interest in the transport and logistics industry and motivation to develop knowledge in this field
Strong problem-solving skills and excellent interpersonal and communication skills
Structured, organised and reliable manner of working, with a proactive approach to daily tasks
Service-oriented, solution-focused and able to maintain a professional approach when dealing with customers and business partners
Enjoy working as part of a team and collaborating with different departments and international partners

Rahmenbedingungen

Ort: Bedano
Adresse: Raben AG, Lohagstrasse 14, 4133 Pratteln
Bewerbung: Submit your CV in English

Benefits

25 days of annual leave, with the option to purchase additional holiday working hours
High level of autonomy and trust in your abilities and decisions
Varied and dynamic role with opportunities to contribute your ideas and develop your skills
Flat hierarchies and fast decision-making within a well-established European logistics group
Modern, dynamic and stimulating working environment
Long-term career prospects within a growing company
Motivated team with opportunities to contribute to process improvements and business development
Diverse and engaging position in the international transport and logistics sector

Customer Care Specialist - Bedano

Über den Job

Über den Job

Aufgaben

Profil

Rahmenbedingungen

Benefits

Skills

Weitere offene Stellen