Scheduling and Logistics Coordinator

• Perform daily operations
• Participation in projects
• Act as the primary point of contact for scheduling assigned treatment sites
• Create and maintain patient schedules in coordination with treatment sites an manufacturing sites
• Enter and maintain transactional data related to patient schedules in the planning system
• Troubleshoot and develop action plans for problems encountered
• Management of product returns and product replacements if necessary
• Manage the process of scheduling patients at sites.
• Provide real-time planning portal support to external users
• Create and maintain master data in the account management system
• Participate and lead meetings with teams

GI LIFE SCIENCES CONTACT

• Diploma in customer service or Supply Chain
• Flexibility to meet changing business needs
• Experience in a pharmaceutical environment
• Skills in information planning and organization
• Excellent communication (written and verbal) and presentation skills
• Fluent in English, German & French good knowledge
• Experience working in customer service, call center operations, account management, logistics or supply chain
• Know how to work under pressure and in a demanding environment
• Be flexible to travel (10%)