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International Billing & Collections Account Manager – Zürich | JobRevolt

Über den Job

As an International Collections Account Manager, your job is to help hospitals recover unpaid bills from patients and insurers around the world. You will communicate with debtors and insurance companies to negotiate settlements, establish payment plans, follow up on insurance claims, and resolve disputes.

Aufgaben

Contact debtors and insurers worldwide in a professional, assertive, and courteous manner.
Submit and follow up on insurance claims to ensure timely resolution.
Use specialized databases and research tools to locate debtors and obtain updated contact information.
Conduct a high volume of outbound collection calls (approx. 85% of working time).
Negotiate settlements and payment plans to recover outstanding balances.
Document all collection activity clearly and accurately.
Resolve disputes and act as the link between creditors and debtors.
Handle administrative tasks such as correspondence, client requests, and reports.
Ensure compliance with international debt collection and data protection standards.
Consistently meet and exceed collection targets.

Profil

Full professional proficiency in English plus one additional native language required (Spanish a plus)
Strong communication, active listening, and negotiation skills
Assertive, clear, and professional communication style
Highly motivated, resilient, and results-oriented
Strong organizational and time management abilities
Analytical mindset with the ability to evaluate data, define issues, and implement solutions
Computer literate with solid keyboard proficiency
Preferred: Experience in debt collection, sales, or call centers
Preferred: Knowledge of travel or medical insurance claims

Rahmenbedingungen

Current residence in Switzerland required
Valid Swiss work permit or legal right to obtain one (e.g., EU/EFTA citizens already residing in Switzerland)
Remote work from abroad is not possible
OVAG International AG, Zürichstrasse 5, 6004 Luzern

Benefits

Competitive base salary with performance-based monthly bonus
A dynamic, supportive, and truly international team environment
Comprehensive training and ongoing professional development
Career growth opportunities within a specialized global niche
Hybrid working options (partial work-from-home) available after six months

International Billing & Collections Account Manager

Über den Job

Über den Job

Aufgaben

Profil

Rahmenbedingungen

Benefits

Skills

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