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On-Site IT Support Specialist – Celerion Switzerland AG | JobRevolt

Über den Job

For over 40 years, Celerion has stood at the forefront of global bioanalytical contract research, partnering with pharmaceutical and biotech innovators to bring new therapies to patients faster. Our growing Fehraltorf/Zurich site is at the heart of that mission. We are looking for a technically versatile and people-oriented On-Site IT Specialist to join our global IT team in Zurich, serving as the trusted face of IT for our Swiss colleagues.

Aufgaben

Serve as a primary on-site IT point of contact and escalation lead for the Zurich site, coordinating with local and global IT teams as needed
Deliver comprehensive desktop and systems support across Microsoft operating systems, Microsoft 365, Adobe Acrobat/Creative Cloud, Oracle Client Tools, Citrix Virtual Apps and Desktop, and Microsoft Defender for Endpoint
Execute Install/Move/Add/Change (IMAC) activities and perform preventative maintenance to ensure optimal workstation performance
Provide hands-on support for Windows Server environments, Active Directory, and local network infrastructure — including switches, patch panels, and structured cabling — in coordination with centralized infrastructure teams
Manage and resolve daily support activities via the ticket management system, maintaining accurate updates and clear user communication through to resolution
Support local backup, restore, and archival processes; maintain working knowledge of ODBC connectivity and basic SQL client configuration
Lead endpoint deployment and imaging activities using tools such as Microsoft Intune, SCCM/MECM, and Autopilot
Ensure all endpoint and infrastructure systems comply with GxP and data-integrity regulatory requirements, validated processes, and change control procedures
Provide IT onboarding training for new hires and ongoing end-user guidance to maximize productivity
Assist with on-site cabling, local switch installation, and network equipment troubleshooting

Profil

Post-secondary education in IT or a related field, or equivalent hands-on experience
3–5 years of proven technical support experience spanning desktops, servers, and networks
Excellent written and verbal communication skills in English are required; fluency in German is highly preferred
Strong proficiency with Microsoft operating systems and the broader Microsoft 365 ecosystem; experience with Adobe Acrobat, Microsoft Defender, Oracle clients, and Citrix environments
Working knowledge of TCP/IP networking, DNS, DHCP, VLAN concepts, and basic switch configuration
Familiarity with endpoint deployment tools such as Microsoft Intune, SCCM/MECM, and Autopilot
Excellent analytical and problem-solving skills, paired with a strong customer service orientation
Microsoft certifications (Azure Administration, Windows Server Hybrid Administration, or Modern Desktop Administration Associate) are a distinct advantage
Experience in regulated environments, including lab instrumentation support, is advantageous
Full on-site availability in Fehraltorf/Zurich is required

Rahmenbedingungen

Pensum: 100%
Ort: Fehraltorf/Zurich
Bewerbungsunterlagen bitte auf Englisch einreichen
Bewerbung via Link oder Homepage an: Celerion Switzerland AG, Human Resources, Allmendstrasse 32, 8320 Fehraltorf

Benefits

Part of a global, collaborative IT team with the support and resources of an established international organization
Close-knit atmosphere of the Swiss site
Enabling scientists and clinicians who are accelerating the journey from laboratory to patient

On-Site IT Support Specialist

Über den Job

Über den Job

Aufgaben

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Rahmenbedingungen

Benefits

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