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Technical Knowledge Expert – Biel/Bienne | JobRevolt

Über den Job

MIKRON MILL is one of the world's leading experts in vertical milling and the inventor of high-speed milling. Its automation-ready machines are renowned for their dynamic precision and free-form accuracy, delivering top performance in complex applications. MIKRON MILL stands for innovation, agility, and sustainable added value.

Aufgaben

Creation, maintenance, and continuous enhancement of technical documentation, user manuals, and knowledge databases for milling machines equipped with Siemens One controls and, ideally, Heidenhain controls, including their associated components and functionalities
Planning and delivery of technical training programs for milling machines for service technicians, sales teams, and technical specialists within the international United Machining sales organizations
Support of development projects by ensuring comprehensive, target audience-oriented technical documentation and effective knowledge transfer to service technicians
Analysis, preparation, and documentation of technical expert knowledge, including troubleshooting guidance and service procedures, on internal knowledge-sharing platforms and websites
Active collaboration with Engineering, Service, Product Management, and the Academy to promote global knowledge transfer and drive continuous improvement initiatives
Support of quality improvement processes related to customer issues and willingness to participate in customer visits when required

Profil

Technical qualification in Mechanical Engineering combined with several years of hands-on experience as a Service Technician; additional training in Electrical Engineering and/or Software Engineering would be an advantage
Experience in Research & Development, Technical Service, or an industrial manufacturing environment, coupled with a passion for knowledge sharing and technical documentation
Excellent written and spoken language skills are essential for this role. Very good English language skills are also required
Strong communication skills, a high willingness to learn, and a structured, independent, and proactive approach to work
Proficient in HTML and Microsoft Office; experience with CAD systems (e.g., Solid Edge), SAP, and ticketing systems would be advantageous

Rahmenbedingungen

Pensum: 100%
Location: Biel
Employment Type: Unlimited
HR Business Partner, United Machining Mill AG, -Allee 7, 2504 Biel, Switzerland

Benefits

Great career opportunities through dedicated talent management process (MyNextBigStep)
Excellent learning tools including global development opportunities, trainings and specialized courses
Sustainability and innovation focus

Technical Knowledge Expert

Über den Job

Über den Job

Aufgaben

Profil

Rahmenbedingungen

Benefits

Skills

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