Wird geladen...

SAP Technical Service Delivery Lead 100% – Winterthur | JobRevolt

Über den Job

Rieter ist Weltmarktführer für Spinnereisysteme und Faserverarbeitung mit über 230 Jahren Geschichte. Das Unternehmen sucht einen erfahrenen SAP Technical Service Delivery Lead zur Verwaltung der SAP-Landschaft, spezialisiert auf RISE with SAP, Cloud-Transformationen und technische Operationen mit Fokus auf 99%+ Systemverfügbarkeit.

Aufgaben

Lead end-to-end technical service delivery for RISE with SAP environments, ensuring 99%+ system availability across SAP landscapes
Act as primary interface between customer and SAP using SAP for Me, managing service requests, incidents, and escalations
Monitor SLAs and KPIs through SAP for Me dashboards, ensuring compliance and proactive issue resolution
SAP Release Manager to plan & coordinate all transport deployments, upgrades, system refreshes and patching
Service Owner of SAP Cloud ALM & SAP for Me
Deliver regular service review reports, including system health, SLA adherence, and improvement initiatives
Support S/4HANA migrations and cloud transformations under RISE contracts
Implement automation for monitoring and alerting, reducing incident response times
Keep up to date technical skills to drive continuous improvement according to group IT strategy and business goals

Profil

5+ years SAP Technical Service Delivery lead experience
Strong technical expertise in SAP RISE, SAP Cloud ALM, SAP for Me, SAP BTP and ITSM
Expert in SAP Service Requests, SLA tracking, system provisioning visibility
Sound knowledge in ITIL Service Management (Incident, Problem, Change)
Experienced SAP Release Manager handling multiple deployments and release calendar including SAP Basis system copies & updates
At least two S/4HANA projects end-to-end lifecycles
Experience configuring and managing Cloud ALM for requirements, test, deployment, and release management
Experience in core standard SAP end-to-end processes
Experience in Business Process Monitoring – setup process monitoring, KPIs, dashboards
Proficiency in English is essential

Rahmenbedingungen

Pensum: 100%
Ort: Winterthur
Vertrag: Unbefristet
Kontakt: Rieter AG, Klosterstrasse 20, 8406 Winterthur, +41 522 087351

Benefits

International working environment with long tradition
Versatile activity in future-oriented environment with self-responsibility
Good development opportunities and fair employment conditions
Motivated team with mutual respect and good cooperation

SAP Technical Service Delivery Lead 100%

Über den Job

Über den Job

Aufgaben

Profil

Rahmenbedingungen

Benefits

Skills

Weitere offene Stellen