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Head ICT Operations 80-100% – BÜCHI Labortechnik AG | JobRevolt

Über den Job

BUCHI is a leading global supplier of laboratory equipment and solutions for chemical-pharmaceutical research, food and feed, and environmental analysis. You take ownership of a global IT operations landscape that is evolving from traditionally managed services towards a more integrated, in-house and product-oriented operating model. Together with your teams, you ensure that around 800 employees worldwide rely on stable, secure and high-performing digital services.

Aufgaben

End-to-end responsibility for global IT operations, including Service Desk, platforms, physical infrastructure and end-user experience
Ensuring stable, secure and high-performing IT services across all locations
Leading and developing a distributed IT Operations organization, including multiple team leads
Managing the global service model (L1–L3) and continuous service improvement
Owning business-critical platforms such as Azure, AWS, digital workplace, identity management and connectivity
Driving security and compliance operations (e.g. vulnerability management, incident response)
Managing external partners, service providers and licensing models incl. FinOps
Owning IT Operations budget, KPIs and performance transparency towards senior leadership
Ensuring smooth transition from projects into stable operations
Collaborating closely with the CTO, senior business stakeholders and international teams

Profil

10+ years of experience in IT, including several years leading global IT operations or infrastructure organizations
Proven ownership of a global service desk and complex, multi-cloud platform landscapes (Azure, AWS)
Track record of running customer-facing or product-adjacent operational platforms (e.g. SaaS, IoT, connected products)
Strong service management foundation (e.g. ITIL) with the ability to evolve operations towards modern, DevOps-driven models
Hands-on experience across core infrastructure domains: identity (Microsoft Entra ID), end-point management, networking/SD-WAN, security operations and observability
Demonstrated success managing strategic vendors and contracts at scale
Excellent stakeholder management; able to translate between executive business language and deep technical detail
Fluent English required; German is a strong advantage

Rahmenbedingungen

Pensum: 80-100%
Ort: BÜCHI Labortechnik AG, Meierseggstrasse 40, CH-9230 Flawil 1
Bewerbung: Please send your complete application documents to Enginyurt, P&C Business Partner
Only direct applications will be considered

Benefits

Key leadership role with significant impact in a global Swiss technology company
Close collaboration with the CTO and executive team
Opportunity to actively shape and evolve the future of global IT operations
Modern working environment
Open and collaborative culture
Flexible working models

Head ICT Operations 80-100%

Über den Job

Über den Job

Aufgaben

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Rahmenbedingungen

Benefits

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