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Head of Technology & AI – Basel | JobRevolt

Über den Job

The ITI is the world's leading academic community in implant dentistry, founded 1980 and headquartered in Basel, Switzerland, with around 25,000 members across 40 Sections worldwide. We are seeking a technology leader to own our technology and AI landscape end-to-end, including architecture, data, solution design, delivery, operations, security, and responsible adoption of artificial intelligence.

Aufgaben

Close to the work — you will not write most code, but you will read it, review solution designs and data models, prototype, and dig into problems yourself
Partner-driven — capacity grows through suppliers, not headcount; selecting, scoping, and holding agencies to a high standard is core to the job
Broad scope — in the same week you may work on a Dynamics data model, a Docebo integration, a security finding, and the AI agent
Startup pace, enterprise discipline — deliver in small iterative steps while running systems carrying member data, education credits, and revenue; security, data governance, and reliability are non-negotiable
Own ITI's platform landscape end-to-end: architecture, delivery, operation, lifecycle management across Microsoft Dynamics 365 and Customer Insights, Docebo, WordPress and headless CMS, ITI mobile app, AI agent, event, membership, and community platforms
Own the Microsoft ecosystem as core business platform: Dynamics 365 as system of record for members, customers, transactions; Customer Insights for segmentation, journeys, communication
Own identity platform with Microsoft Entra ID as backbone for staff, member, volunteer, and partner access (tenant configuration, single sign-on, federation, external and guest identities, conditional access, app registrations, joiner-mover-leaver lifecycle)
Own Azure foundation: subscriptions and resource governance, hosting, integration and automation services, API management, monitoring, cost control
Set technical direction for each platform (architecture, data models, integrations, release processes, lifecycle management)
Review partner deliverables before going live: solution designs, data models, integrations, configuration, code; judge quality, maintainability, security, value for money
Build and manage partner ecosystem: Dynamics and Docebo implementation partners, digital agencies, specialist providers — selection, contracts, budgets, licenses, service levels
Steer delivery actively — set requirements and acceptance criteria, review output technically, intervene early when quality or pace slips
Set expectations on modern delivery practice (source control, code review, testing, CI/CD, separated environments, documentation, monitoring, clean handover) and verify compliance
Keep architecture knowledge, data ownership, and critical documentation in-house to prevent dependence on single suppliers
Maintain current picture of landscape (systems, integrations, data flows, identities, dependencies, costs); define architecture principles and concrete roadmap
Own data architecture — clear sources of truth across Dynamics, Customer Insights, Docebo, web, app, events; ensure data quality; comply with Swiss FADP and GDPR
Ensure secure, reliable operations with external partners: cybersecurity, identity and access management, monitoring, backup, disaster recovery, incident response, supplier security
Apply governance proportionally — structure sufficient for security, auditability, and predictability
Deliver AI use cases creating real value: member-facing AI agent, automation of manual processes, retrieval and search across ITI's content, decision support
Choose AI tools on merit and stay open across market — Microsoft's AI stack where it fits, other models and platforms where better
Prototype quickly, evaluate honestly, and stop what does not work
Establish responsible AI guardrails covering data protection, intellectual property, sensitivity of clinical content, and transparency
Lead and develop small internal technology team and coordinate external delivery partners

Profil

Technology leader with hands-on experience running enterprise systems
Wants to stay close to the work

Rahmenbedingungen

Location: Basel, Switzerland

Head of Technology & AI

Über den Job

Über den Job

Aufgaben

Profil

Rahmenbedingungen

Skills

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