Retail Manager - Multi-Site Operations

•

Retail Manager - Multi-Site Operations

Luxury Experts is supporting an international group operating within the premium retail sector, in the recruitment of an experienced and commercially driven Retail Manager .

Based in the Zurich-Kloten area, the successful candidate will oversee and further develop a network of retail locations across Zurich and a part of the German-speaking Switzerland.

This hands-on leadership role combines commercial performance, people development and operational excellence. Working closely with Store Managers and their teams, you will ensure sustainable business results and consistently high retail standards across the network.

Your Responsibilities

• Lead, coach and develop Store Managers and Assistant Managers, fostering accountability, engagement and performance.
• Monitor sales results, KPIs and customer traffic, identifying opportunities and implementing effective action plans.
• Drive commercial performance and contribute actively to the achievement of business objectives.
• Maintain a strong field presence through regular store visits.
• Ensure consistently high standards in customer experience, visual merchandising, store presentation and operational procedures.
• Support workforce planning, recruitment, onboarding, performance management and employee development.
• Ensure effective communication between the stores and the wider organisation.
• Support product launches, commercial initiatives and in-store activations.
• Oversee inventory, stock management and administrative procedures across the network.