Excellent command of English
Valid driving licence with at least three years of driving experience
Clean criminal record
Strong knowledge of Microsoft 365, including Outlook, Excel and Teams
Proven experience in customer care or a comparable service-oriented role
Previous experience in marketing and digital communication
Experience in VIP catering, private aviation or luxury hospitality is highly valued
Currently based in Switzerland and holding a valid Swiss work permit
Candidates based in Zurich or the surrounding area are strongly preferred
Outstanding communication and interpersonal skills
Excellent organisational abilities and exceptional attention to detail
Ability to manage multiple priorities and perform confidently under pressure
Proactive, adaptable and solution-oriented approach
Strong commitment to delivering first-class customer service
Ability to work independently while contributing effectively to the team
Cultural awareness, discretion and professionalism when dealing with VIP clients

Customer Representative

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