Quality & Integrated Management System Specialist

Quality & Integrated Management System Specialist Established in 1927, SICPA is a Swiss private technology company that supports the effective governance and long-term prosperity of nations. SICPA sets the pulse of sovereignty, enabling governments to protect their citizens, sovereign assets, and economies. Best known for securing the majority of the world’s banknotes, SICPA operates across five continents. Today, our platform for sovereignty delivers integrated solutions safeguarding revenue mobilisation, natural resources, health, and brand protection as well as digital sovereignty and secure public services. The Q&IMS Specialist will report to the Global IMS Lead and will be responsible for supporting the strategic development, implementation, and maintenance of SICPA’s Integrated Management System (IMS) and related activities. ROLE: Coordinate SICPA’s IMS activities across more than 20 sites worldwide. Maintain and control process mapping and system documentation, ensuring accuracy and compliance with quality standards. Provide support and training to business process owners and IMS officers on ISO standards and the SICPA Group Integrated Management System, ensuring compliance with ISO 9001, ISO 14001, ISO 45001, ISO 37001, ISO 27001, and others. Support the deployment and expansion of the IMS to newly acquired or established sites, ensuring full alignment with corporate standards. Collaborate with auditors on Process Compliance Assessments (PCAs) and internal audits, acting as auditor or team leader to ensure consistent application of standards and continuous improvement across all sites. Coordinate external ISO certification audits and provide support during customer audits. Manage external IMS-related suppliers, including consultants and certification bodies. Oversee and support migration of IMS-related IT tools, including the Document Control System, iGrafx for process mapping, and BPA for managing audits, non-conformities, and improvement actions. Manage and coordinate customer’s process-related questionnaires, satisfaction surveys and annual reviews. Promote a strong quality culture throughout the organization.