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System Engineer 60% – Academic Work Switzerland SA | JobRevolt

Über den Job

You will bridge the gap between complex technical incidents and user satisfaction within a small, expert team. This role focuses on advanced troubleshooting and evolving the Microsoft Cloud workplace infrastructure to ensure high system availability. Join an expert End User Compute team managing a standardized environment of 1,700 machines.

Aufgaben

Handle complex incidents escalated from Level 1 and Level 2 support
Perform root cause analysis using logs and crash dump data
Deploy automated patches and maintain device security compliance
Automate administrative tasks using PowerShell scripting
Draft technical procedures and share knowledge with support teams
Create training materials such as tip sheets and short recordings
Deliver training sessions to employees on productivity tools
Manage Level 3 support incidents, automate infrastructure maintenance, and empower users through training and improved service standards

Profil

Student OR Graduated of a Bachelor's or Master's degree in Computer Science or a related engineering field
Good knowledge of the ITIL framework
Basic knowledge of modern workplace technologies like Entra ID, Autopilot, and Intune
Excellent knowledge of Microsoft 365 and basic knowledge of endpoint security solutions
Advanced proficiency in English (C1)
Clean criminal record
Responsible / Goal oriented / Stress tolerant / Social
Meritorious: Good knowledge of French and/or German
Meritorious: Developed your own scripts in PowerShell for automation
Meritorious: Basic knowledge of Virtual Desktop Infrastructure (VDI)

Rahmenbedingungen

Pensum: 60% (part-time)
To join us in a part-time role, you'll need another main activity that covers at least 50% of your time (studies, another job, running your own business, parental leave, or something similar)
Recruitment process handled by Academic Work — all questions regarding the position are to be directed to Academic Work
Selection process is continuous and the advert may close before the recruitment process is completed
Process includes two tests: one personality test and one cognitive test
Apply to this job posting, otherwise the application won't be received
Personality test required to process the application

Benefits

Work within a small, expert End User Compute team
Standardized environment of 1,700 machines
Collaborative, professional setting
Opportunity to drive innovation using Microsoft Cloud tools

System Engineer 60%

Über den Job

Über den Job

Aufgaben

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Rahmenbedingungen

Benefits

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