Medical Information Manager

Join a global biopharmaceutical leader and play a key role in delivering trusted scientific information, shaping medical content, and supporting better healthcare decisions worldwide. Medical Information Manager Job description:

About the customer: Our client is a leading global biopharmaceutical company dedicated to developing and delivering innovative therapies for patients with rare and serious diseases. With a strong commitment to scientific excellence, patient care, and continuous innovation, the company operates in a highly collaborative, international environment. Its Medical Affairs teams play a critical role in ensuring healthcare professionals and patients have access to accurate, evidence-based medical information, supporting informed treatment decisions and advancing patient outcomes worldwide.

• Medical Information Management: Provide accurate, timely, evidence-based, and balanced medical information to healthcare professionals, patients, and caregivers through various communication channels.
• Complex Scientific Inquiries: Manage and resolve complex, escalated medical inquiries from healthcare professionals at a global level, ensuring scientific accuracy and regulatory compliance.
• Scientific Content Development: Lead the creation, review, and maintenance of global standard response letters, FAQs, and other scientific response documents, ensuring medical information databases remain accurate and up to date.
• Medical & Promotional Review: Review medical and promotional materials to ensure scientific accuracy, consistency, and compliance with applicable regulations and internal guidelines.
• Cross-Functional Collaboration: Partner with Global Medical Affairs, Clinical Development, Pharmacovigilance, Regulatory, Marketing, Market Access, and other stakeholders to ensure alignment of scientific communication.
• Scientific Congress Support: Coordinate and support Medical Affairs activities at national and international scientific conferences, including planning and staffing medical information booths.
• Medical Insights & Strategy: Capture, analyse, and communicate insights from medical inquiries to identify emerging trends, inform medical strategy, and support the development of relevant scientific content.
• Process Excellence: Ensure adherence to global medical information processes, maintain accurate inquiry documentation, and contribute to continuous improvements in operational efficiency and quality.