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Service Technician – Zürich | JobRevolt

Über den Job

mimic robotics is a frontier physical AI company building general-purpose dexterous manipulation. Founded in 2024 by ETH Zurich researchers, the company pioneered Video-Action Models for robotics. As systems scale across Europe, you will be the technical backbone keeping deployed systems running smoothly.

Aufgaben

Frontline system triage and remote support – first point of contact for downtime incidents, remote diagnostics, system log analysis, rapid issue resolution
On-site field interventions – day-trip visits to partner sites for physical installation, hardware troubleshooting, system calibration, and hands-on maintenance
Customer interface and access coordination – guide client technical teams through remote access procedures
Proactive operational upkeep – regular system health checks, diagnostic log reviews, data quality verifications during downtime
Feedback to R&D – document edge cases, recurring fault patterns, and hardware behaviors for engineering teams

Profil

Educational foundation or practical experience in Robotics, Computer Science, Electrical Engineering, or related technical field
Strong hands-on comfort with Linux terminals, CLI diagnostic tools, system logs, and remote SSH troubleshooting
Valid European driver's license and flexibility for frequent day trips to customer sites within few hours travel time from Zurich HQ
Strong drive for keeping systems running reliably in production environments
Calm, methodical approach under pressure with strong customer communication skills
Nice to have: experience in technical customer support, field application engineering, or hardware-in-the-loop debugging
Nice to have: hands-on familiarity with camera vision systems, embedded systems, or wearable hardware setups
Nice to have: German at C+ level for on-site interactions

Rahmenbedingungen

Pensum: full-time (part-time or internship also considered)
Standort: Zurich headquarters, field visits across Europe
Adresse: mimic robotics AG, Canetti-Strasse 7, 8050 Zürich

Benefits

Competitive yearly base salary and stock option package
Work directly with founders from day one
Flat hierarchies with direct access to founders and robotics talent
Surprise team trips
Free gym and sports subscription
Joint breakfasts and dinners
Team activities

Service Technician

Über den Job

Über den Job

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Rahmenbedingungen

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