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System Support Engineer – Rotkreuz | JobRevolt

Über den Job

Diagnostics International AG is a healthcare pioneer and global leader in in-vitro diagnostics, bringing integrated solutions in diagnostic testing, laboratory efficiency, healthcare digitalization and decision support tools to the market. The RDS R&D organization operates globally with international teams across various sites.

Aufgaben

Serve as a technical expert and primary point of contact for internal customers regarding all service aspects.
Install Diagnostics systems, including hardware and software, across all development phases, including early prototypes and according to installation manuals in the Diagnostics Knowledge (RDK) database.
Perform system qualifications (IQ/OQ), execute preventive maintenance, and conduct autonomous troubleshooting and repair of hardware and software issues.
Manage the deployment and servicing of various systems and their specific configurations.
Ensure comprehensive documentation in accordance with established quality standards.
Provide technical support for global development trials.

Profil

HF or university degree in an engineering or life sciences discipline (medical devices, electronics and automation, mechatronics), or completed technical vocational training with relevant practical experience.
Initial experience in, or clear willingness to work in, a highly regulated industry and in laboratories with biosafety levels S1 and S2.
First hands-on experience in a technical or mechanical occupation.
Customer- and service-oriented team player with strong communication and collaboration skills, autonomous and proactive work style.
Proficiency in English, both written and spoken.
Knowledge of network administration and IT troubleshooting (nice-to-have).
Experience servicing diagnostic instruments or involvement in equipment management (nice-to-have).
Practical experience resolving technical issues across interdisciplinary setups, including hardware, software and laboratory workflows (nice-to-have).
Previous experience working in a GMP- or ISO-regulated environment (nice-to-have).

Rahmenbedingungen

Position: System Support Engineer
Location: Rotkreuz, Switzerland
Employment: Full-time
Company: Diagnostics International AG
Contact: Elan Personal AG, 4051 Basel

Benefits

The opportunity to work for one of the world's leading pharmaceutical companies.
Modern campus with extensive green spaces and meeting areas.
Central location with easy access to the motorway and nearby train station.
Varied range of responsibilities.
Home office opportunities.
Further training opportunities through temptraining.
Opportunity to work in a dynamic and motivated team.

System Support Engineer

Über den Job

Über den Job

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Rahmenbedingungen

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