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Student Concierge - 100% – Glion | JobRevolt

Über den Job

Glion Institute of Higher Education, a private Swiss institution, shapes the future of hospitality and luxury management education across 3 campuses in Glion and Bulle (Switzerland) and London (UK). Ranked 3rd in Hospitality and Leisure Management and in employer reputation in the 2026 QS World University Ranking.

Aufgaben

Provide prompt and professional assistance to students, staff and visitors via phone, email, and face-to-face interactions, ensuring their needs are met efficiently
Redirect inquiries and guide guests to the appropriate department
Handle various administrative duties including cash handling, record-keeping, and ensuring smooth daily operations
Assist with student and visiting lecturer check-ins and check-outs, preparing necessary documents, student IDs and nametags
Manage reception, sorting, and distribution of incoming and outgoing mail for employees and students
Conduct quarterly Student Concierge inventory checks to maintain accurate stock levels
Oversee sales of branded merchandise, handling transactions, and maintaining inventory records
Accept and record tuition payments while ensuring proper communication and documentation
Coordinate and supervise proper storage of students' personal belongings, ensuring security and easy access
Manage and update student information related to room allocations, meal plans, and other key details using Academia, Secanda, and Mercury systems
Prepare access keys and staff badges, tracking their distribution, and maintaining accurate records
Provide guidance and oversight to trainees and first-year students during workshops at the Student Concierge
Manage and report weekly and monthly petty cash transactions, ensuring accuracy and accountability
Manage lost and found process, including receiving, documenting, storing, and returning items to owners
Provide shuttle service on demand when a driver is unavailable
Work flexibly on both Glion and Bulle campuses when needed

Profil

Commercial CFC or diploma in hospitality field or similar experience
Experience in hotel reception, guest relations, service, or administrative position
Working experience in multicultural environments preferred
Demonstrated versatility and flexibility
Proficient in internet and MS Office tools
Proficient in Academia; Mercury a plus
Strong written and spoken skills in English and French
Valid driver license is an asset

Rahmenbedingungen

Contract type: Permanent (undefined duration)
Activity rate: 100%
Location: GIHE Sàrl, Route de Glion 111, 1823 Glion

Student Concierge - 100%

Über den Job

Über den Job

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