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Operations Coordinator – FELFEL AG | JobRevolt

Über den Job

FELFEL is all about good food and coffee in the workplace, helping Swiss employers become masters of hospitality with the smart fridge 'FELFEL' and barista coffee 'Gavetti'. Founded in 2013, FELFEL is a family business with 150 employees across offices in Lausanne, Zurich and New York, serving around 1000 locations in Switzerland. Join the dispatcher team as an Operations Coordinator to help elevate operational excellence.

Aufgaben

Ensure high-quality service and a smooth operational experience by consistently monitoring service standards to keep customer satisfaction as a top priority
Communicate effectively with third-party logistics partners and multilingual drivers across various channels, acting quickly while maintaining a clear overview
Act as a key point of contact for operational supply chain processes, driving efficient organization, oversight, and proactive issue resolution
Coordinate closely with customer service and hardware teams to resolve any challenges quickly and efficiently

Profil

Practical experience in an operational, logistics, or coordination role is a strong advantage
Excellent communication and coordination skills to engage effectively with a wide variety of internal and external stakeholders as a dedicated team player
Exceptional eye for detail combined with a natural talent for multitasking and seamless organization
Solution-oriented mindset and high motivation, maintaining focus and drive even when navigating complex challenges
Fluency in English is required. For the Zurich office, fluency in German is essential, while for the Lausanne office, fluency in French is necessary (speaking all three is a fantastic bonus!)
Non-smoker - we don't want you to smell like cigarettes, neither at work nor at customer meetings. After all, FELFEL is about good food
Valid work permit or Swiss passport

Rahmenbedingungen

Hourly contract, 50-60%
Location: Zurich Wiedikon or Lausanne Flon
Apply now with your complete documents in either English or French

Benefits

Hourly rate of CHF 25.00 with regular working shifts
Enjoy fresh, high-quality meals just steps away from your workspace, every day
Fuel your day with barista-style coffee and premium tea, thanks to our Gavetti machine
Work in a collaborative environment that values initiative and gives you the space to contribute your ideas

Operations Coordinator

Über den Job

Über den Job

Aufgaben

Profil

Rahmenbedingungen

Benefits

Skills

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