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Academic & Operations Coordinator (Arabic-speaking) – Crans-Montana | JobRevolt

Über den Job

Reporting to the Director of Student Services, the Academic & Operations Coordinator is responsible for supporting the academic, operational, and cultural integration of Arabic-speaking B2B students at Les Roches. The role acts as the key liaison between students, academic departments, Student Services, Operations, the Internship Department, and external B2B partners. Les Roches, part of Sommet Education group, is a globally renowned hospitality institution with campuses in Crans-Montana, Marbella and Abu Dhabi, ranked 2nd in the 2026 QS World University Ranking in Hospitality and Leisure Management.

Aufgaben

Act as the primary point of contact between academic staff, operations, internship dept and B2B stakeholders project partners
Support the planning, coordination, and delivery of academic and operations logistics, and monitoring/tracking of candidates progressions
Monitor student attendance, academic progression, and operational milestones
Coordinate academic calendars, schedules, materials, and documentation
Support operations and academic partners with administrative and operational needs
Liaise with Arabic-speaking clients and students
Coordinate operational processes related to academic activities (logistics, onboarding, documentation, reporting)
Collaborate with project and program teams to ensure smooth execution of academic initiatives
Organize and coordinate student field trips
Track operational milestones, deliverables, and timelines (including active support with the internship department)
Coordinate with the Internship Department and relevant stakeholders to support B2B students throughout the internship process, ensuring operational, administrative, and logistical requirements are effectively managed and that students receive appropriate support
Maintain accurate records, databases, and reporting relevant to academic and behavioural operations
Identify process improvements to enhance efficiency and quality of delivery
Facilitate clear and effective communication between academic & operations teams, as well as third party stakeholders
Build strong relationships with students, faculty, operational teams, internship services, and external partners
Act as the communication bridge between Arabic-speaking students and the institution
Guide students in understanding academic, operational, internship, and institutional requirements, ensuring they are aware of expectations, responsibilities, and available support throughout their programme
Prepare and circulate briefings, reports, presentations, and meeting summaries
Support relationship management with all involved stakeholders
Ensure that concerns are communicated promptly and resolved collaboratively
Build trust and credibility with students while maintaining clear professional boundaries
Act quickly to resolve misunderstandings, conflicts, and behavioural issues through diplomacy and effective communication
Help students understand not only the rules but also the personal and professional benefits of embracing the Les Roches culture and values
Work closely with Student Services and academic leadership to ensure appropriate follow-up on student welfare and conduct
Help students integrate into the Les Roches community, promote respectful behaviour in line with campus values and Swiss regulations, and proactively resolve issues through guidance and effective communication
Provide operational support across the department and contribute to institutional priorities as business needs require

Profil

Fluency in Arabic and English is essential
French is an advantage

Rahmenbedingungen

Temporary contract
Crans-Montana, Switzerland

Academic & Operations Coordinator (Arabic-speaking)

Über den Job

Über den Job

Aufgaben

Profil

Rahmenbedingungen

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