Head of IT Operations and Cyber Security

To support the continued development and modernisation of its global IT infrastructure and cybersecurity capabilities, we are looking for an experienced Head of IT Operations & Cybersecurity to join its team in Lausanne. Head of IT Operations and Cyber Security Job description: Location: Lausanne Employment Type: Permanent Reporting to: CTO About the Company Our client is a well-established, internationally active company operating in global financial markets, with a strong international presence and operations across multiple geographical regions. To support the continued development and modernisation of its global IT infrastructure and cybersecurity capabilities, we are looking for an experienced Head of IT Operations & Cybersecurity to join its team in Lausanne. The Role The Head of IT Operations & Cybersecurity will be responsible for leading and overseeing the company's global IT Operations, including infrastructure, networking, end-user support and cybersecurity. Managing an experienced team across different geographical locations and technologies, the successful candidate will play a key role in driving the modernisation, standardisation and continuous improvement of the organisation's IT environment. This includes overseeing cloud and on-premises infrastructure, global networks, workplace technologies, cybersecurity frameworks and operational processes. Working closely with senior management and stakeholders across the business, the role will focus on ensuring operational excellence, robust cybersecurity, cost efficiency and a high-quality user experience. The position offers the opportunity to contribute to strategic IT transformation initiatives within a dynamic, fast-paced and internationally connected business environment. Key Responsibilities

• Provide strategic direction and leadership across IT Operations and Cybersecurity, fostering a collaborative, high-performing and innovative team environment.
• Lead and develop a team of responsible for day-to-day IT operations, service delivery and continuous improvement initiatives.
• Oversee the management, maintenance and modernisation of global IT infrastructure, including cloud and on-premises environments, networks and end-user technologies.
• Drive cybersecurity initiatives, ensuring effective security controls, risk mitigation and continuous improvement of the organisation's cyber resilience.
• Lead the planning, execution and delivery of IT infrastructure, operations and cybersecurity projects, ensuring alignment with business priorities, budgets and timelines.
• Collaborate with internal stakeholders across multiple departments and geographical regions to understand business requirements and deliver effective technology solutions.
• Manage IT resources, budgets, personnel and external technology partners to optimise operational efficiency and service quality.
• Establish and monitor operational KPIs, service levels and performance metrics to measure and continuously improve IT service delivery.
• Define, implement and maintain global IT policies, standards and Standard Operating Procedures (SOPs).
• Stay informed of emerging technologies, cybersecurity threats and industry best practices to support the organisation's technology strategy.